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Health and Well-being news alert Issue 59

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Young man looking for web design resources online with close-up of his hand on the mouse.

Event: Interpreting and Translation Services - Quality Standards, May 19th, Birmingham

Closing date for registration is 1st May 2015.

We know that people who have difficulty in communicating their health issues and needs to Primary Care providers because of language barriers have worse health outcomes. Providing high quality interpretation and translation services is an important part of ensuring that patients receive the right care and have improved health outcomes.

NHS England has been working with partners to develop a quality standard for interpreting and translation services in Primary Care. An initial draft of the standards is now available and we want to work with partners to refine these further and to consider delivery and commissioning options.

Five regional events have been organised which will give you an opportunity to contribute to the standards and shape the interpretation and translation services which will be available in Primary Care for the next few years. There is one in Birmingham on May 19th

The events will have the same content and follow the same format, so please register for the event that is most convenient for you. Each event will start at 12.00 noon with registration and buffet lunch and the final session is scheduled to finish at 4.00pm.

The closing date for registration is 1st May 2015.

Midlands: Tuesday 19th May, Birmingham Signing Tree Conference and Events Centre

Event: Developing a diverse workforce: ensuring equality, diversity and inclusion are at the heart of our workforce strategies, May 12, 1.15-5.30, Nottingham

Understand the importance of E & D in the NHS, Have questions answered and learn of innovative good practice from two of Stonewall’s top 100 employers

To register: email EngagementMidlands& with your name, role, organisation, telephone number and email address; an email will be sent to confirm your place

LGF is becoming LGBT Foundation

The Lesbian & Gay Foundation (The LGF) is changing its name to LGBT Foundation to reflect the diverse and inclusive work that it does with lesbian, gay, bisexual and trans (LGBT) communities.

To read more, go to:

NCPC new guide for people supporting a loved one who is dying.

'What to expect when someone important to you is dying‘ aims to demystify the dying process so that people better understand the changes that can happen to their loved ones in the last days of life.

Shaped by people who have experienced the death of someone they were close to, and with support from NHS England, Marie Curie, Sue Ryder and Hospice UK, the guide is intended to make the last hours and days of someone’s life less distressing for all concerned, including friends, family members and carers.

As well as explaining the physical changes that someone may go through when they are dying and what can be done to make them more comfortable, the guide sets out the kind of care a dying person can expect to receive. It also details the support those close to the person who is dying should be able to rely on and where to turn to for help if there are concerns about the end of life care received.

To read more, go here

CQC Business Plan for 2015/16

Please find a link to the CQC Business Plan for 2015/16. To the right of it sits ‘Shaping the Future’ which outlines the next stage in CQC’s journey in improving health and social care.


Consultation - Health and Social Care in Prisons

Deadline: 24 May 2015

CQC is setting out plans for how it will regulate and inspect health and social care in prisons, young offender institutions and health care in immigration removal centres and would like to hear what you think.

In October 2014 CQC published a signposting statement, ‘Inspecting Together, developing a new approach to regulating healthcare in prisons, young offender institutions and immigration removal centres’. Since then we have engaged with internal and external stakeholders to develop a joint inspection framework with HM Inspectorate of Prisons (HMIP) and are now formally consulting on that approach.

The consultation will run up to the 24 May 2015.

The joint approach will support CQC and HMIP to develop a holistic and coherent view of health within secure settings; we will hold providers to account but we will also work together to identify wider health issues.

To read more and take part in the consultation, go to:

NCB and CDC’s work on children and young people’s rights when using the NHS

Two reports published on what every child and young person should expect from health services in England, revealing their first-hand experiences of using the NHS and their views on how the NHS Constitution – where their rights and entitlements are set out – could be improved.

The reports are available to download from:

Event: Volunteering and Person Centred Care: engaging with the Integrated Personal Commissioning programme
Joint CSV/ In Control seminar, Wed 13 May, London

The Voluntary and Community Sector has a key role to play in supporting users and potential users of Personal Health Budgets and in enabling person centred care.

Between December 2014 and February this year, CSV and In Control, with the support of NHS England, facilitated four regional events to explore the particular role of volunteers and volunteering in integrated personal commissioning and person centred care.

This national event will:

• review learning and knowledge from the regional seminars;
• launch a top tips guide for local groups interested in volunteering and person centred care and support;
• hear testimony from personal budget holders;
• hear about innovative projects from across England and the contribution of volunteers to them; and
• provide the opportunity to reflect, network and plan local activity.

Keynote speakers will include Jeremy Taylor, CEO, National Voices and Vidhya Alakeson Chief Executive, Power to Change.

The event will also include facilitated workshops, which will provide delegates with the opportunity to explore issues in more detail and to consider the implications for their work.

In order to register, please go here

For further enquiries, please contact Emily Michelis, CSV:

New video for corporate parents on how to improve health services for children in care - National Children's Bureau and A National Voice

A new animated video, the second in a series of films, highlights what makes a health service accessible to young people in care.

Taking it to the Next Level shares the learning from a series of health themed events around England involving corporate parents and Children in Care Council members. The video highlights that services need to understand and be responsive and flexible to the needs and experiences of children in care, some of whom may find it initially difficult to engage with services.

To see more, go here

Opportunity to join the Patient and Public Voice Assurance Group

• Engagement Opportunity: Member required for the Patient and Public Voice Assurance Group
• Interest Area: Experience relating to Women and Children National Programme of Care
• Closing date for applications: 10 May 2015

The Patient and Public Voice Assurance Group (PPVAG) is an NHS England committee and accountable to the NHS England Specialised Commissioning Oversight Group. PPVAG will help NHS England put the patient and carer perspective at the heart of commissioning, including working together on plans, advising, and offering constructive challenge.

PPVAG focuses on a strategic oversight of patient and public input as well as looking across the specialised services commissioned within the six National Programmes of Care: Blood and Infection, Cancer, Internal Medicine; Mental Health; Trauma; Women and Children

We are seeking to recruit a member who has specific interest and experience relating to the Women and Children National Programme of Care which covers areas such as paediatric surgery, paediatric cancer and specialised maternity services.

This Member will have previous experience of giving a public, patient or carer perspective on health services and a strong commitment to maintaining a patient focus in the commissioning of health services

There will be an honorarium of £150 per day (for those people not representing or supported by an organisation) for an estimated time commitment of 10-12 days per year.

The closing date for applications is 10 May 2015

For further information and how to apply please download the information pack below and the equal opportunities form which can be found here:


‘Informed’ provides weekly news from NHS England. To read or subscribe, go to:

Learning disabilities user-led research opportunity

NHS England would like to commission formal research into what service user led quality assessment tools are currently being used and the challenges and benefits of using this methodology in this specific setting and with this patient population. We would like to extend a current piece of research and look into in-patient settings.

All parts of this project have to be meaningfully co-designed hence the research needs to be co-researched with a person or persons that have a learning disability and critically have themselves been an inpatient in a learning disability setting as an equal valued partner and not a passive recipient. The research would focus on quality measurement for people with ‘challenging behaviours’ within in-patient settings.

We are looking for user led groups with a link to formal research or academia or that would be able to create new partnerships.

The deadline for expressions of interest is 15 May and for proposals, 10 June.

If you would like further details and the specification in full please contact Sarah Wright –

Preparing minority ethnic children for starting primary school: Integrating health and education

The Marmot Review (2010) recommends that investment should be made into interventions targeting the early years, as it is believed this is where the greatest impact can be achieved. The review specifically recommends support for transition between home and primary school as this is highlighted as a period which may be particularly challenging for those from disadvantaged backgrounds.

Emanating from this perspective and focusing on children up to 5 years old from minority ethnic backgrounds, this paper draws on findings from a small study with foundation stage minority ethnic children, their parents and school teachers in a northern city in England, together with relevant literature to identify issues in transition of minority ethnic children to primary school. Such an approach is necessary to reduce ethnic inequalities in both education and health related outcomes (Dyson et al., 2009).

To read more, go to:


Ethnic disadvantage in the housing market: Evidence from the 2011 census

There is a political consensus that Britain faces a 'crisis' caused by a lack of affordable housing. Solutions to the housing 'crisis' rely largely on market solutions.

This briefing explores the 'ethnic penalty' in housing and its implications for the proposed solutions to the housing “crisis”. It uses 2011 Census microdata to explore the likelihood of black and minority ethnic groups experiencing housing deprivation (ONS, 2015a), focusing in particular on the experiences of households from Gypsy and Traveller, Black African and Bangladeshi background, as well as those with children and migrants.

To read more, go to:

Volunteering Matters is the new name for CSV

To read more, go to:


Age UK - Talking Treatments film now available online

Further to the Talking Treatments leaflets and posters distributed last year, our Talking Treatments film, which was funded by NHS England and produced in partnership with IAPT (Improving Access to Psychological Therapies) and Age UK Camden is now available on the Age UK website.

Older people as a group are drastically under-represented as users of talking treatments which might be because there has been a stigma attached to seeing a therapist or receiving counselling. The film aims to promote IAPT and increase awareness of depression and anxiety amongst older people and outline how talking treatments can help with these issues.

You can also watch two individual stories (click here) where John and Sylvia describe first-hand how they came to try talking treatments and the positive effects talking therapy had on their lives.

We would greatly appreciate your help to support the campaign by sharing the film and raising awareness of IAPT within your networks. If you know of an older person experiencing low mood or anxiety please encourage them to contact their GP or to make a self-referral to their local IAPT service which can be found here 

Care Quality Commission (CQC) would like to hear about people’s experiences of the Deprivation of Liberty Safeguards

The Deprivation of Liberty Safeguards are part of the Mental Capacity Act 2005 (MCA), and are used to protect the rights of people who lack the ability (mental capacity) to make certain decisions for themselves.

The Care Quality Commission monitors the operation of the Deprivation of Liberty Safeguards in England and reports on this each year.

As with previous years, we want to understand better the experiences of people who are or have been subject to the Safeguards and their families, to help inform our reporting for 2014/15.

We are calling for examples for the year 2014/15 which will tell us about the experiences of the person at the centre of the process. We would like to hear about cases where the Deprivation of Liberty Safeguards worked well for the person and cases where they did not work so well.

We would also be interested to receive any examples of good and poor practice regarding the use of the Safeguards in care homes or hospitals, including whether and how the relevant person’s perspective was taken into account.

It is also particularly helpful to know:

• was the person and others concerned with their care, involved in the decision
• did someone help them to understand the reason for the deprivation of liberty
• if they were unhappy with the decision did they have a representative to support them to appeal against it
• was the decision kept under review and the restrictions reduced or removed as soon as possible.

We would like to receive any information during May and June and you can send it to:

Launch of the Youth Select Committee

The British Youth Council is proud to announce the launch of their annual Youth Select Committee - which for 2015 will be an inquiry into youth mental health services. The inquiry will explore issues around awareness, education and services for young people (under 25) and is calling for a wide range of witnesses including young people, campaigners, experts and parliamentarians.

We are encouraging individuals and organisations to submit evidence – please also share this information with other groups and experts you work with.

• How to submit written evidence: Written evidence should be received by the Committee no later than 12pm on 22 May 2015. More information on how to submit evidence and the questions which written evidence should address are available here
• Meet the Youth Select Committee: You can read about the 11 Youth Select Committee Members here, who come from a wide range of backgrounds and organisations and who come from areas across the United Kingdom
• Questions? If you have any questions about the Call for Evidence or the work of the Committee, please contact Anna Sterckx, National Projects Co-ordinator:

Event: Deaf Diabetes UK 2nd Conference, 15 May, Manchester Deaf Centre

Deaf Diabetes UK - established in 2010 - is offering information and support in BSL (British Sign Language) for Deaf BSL users with diabetes after identifying gaps in the NHS and Voluntary services involved with deaf people with diabetes. They also want to raise awareness about Diabetes in the Deaf BSL Community amongst people who do not have diabetes but need to know about it/how to reduce risks and take preventative measures

Diabetes BSL users with diabetes are facing higher risks of developing complications due to the lack of Information in accessible format they need to fully understand about diabetes's and its related issues.

The Conference on Friday 15 May 2015 at Manchester Deaf Centre is offering an excellent opportunity for both deaf people and Professionals to meet face to face, share information and concerns. A Q&A Session will enable deaf people to ask direct questions put to the NHS and put forward solutions.

All deaf people and professionals with an interest in Diabetes welcome.

Conference Programme available from DDUK by E: or Tel: 079809 73191 (text only)

Please share with anyone you might think would be interested.

Event: Delivering on dementia: new models of care National Conference, Thursday 9 July, London

Working together to improve the quality of care and support for people with dementia and their carers.

Join the Alzheimer’s Society at the first major national conference on dementia following the general election.

• What should be the key dementia priorities for the new government?
• What does quality dementia care look like?
• How can we transform our health and social care system so that it really meets the needs of people with dementia and their carers?
• How do we deliver new models of care for dementia?

We will be announcing the findings of our Dementia 2015: Paving the way report, providing a snapshot of current experiences and attitudes towards dementia for people living in England. There will be a special focus on diagnosis and post-diagnosis support, hospital care and maintaining independence.

Speakers will include Dr Dennis Gillings, World Dementia Envoy; Ray James, President Association of Directors of Adult Social Services; Sir David Dalton, Chief Executive, Salford Royal NHS Foundation Trust; and Samantha Jones, Director of New Models of Care, NHS England.

We would like to offer you a 25% discount on the conference ticket by using the code AS1525

To read more, go here

Businesses urged to support 42,000 people with dementia who are still of working age

Alzheimer’s Society practical guide for employers provides tips on how to make the working environment more dementia friendly. This includes tips on considering premises from a dementia-friendly perspective, encouraging open dialogue and using terminology.

It also includes a guide for managers on how to give support for a colleague with dementia divided into three phases:

1. Supporting employees in the early stages of dementia
2. Ongoing support and management
3. Leaving work

The guide includes examples of scenarios, case studies and a section on making reasonable adjustments.

To read more, go here