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Work Programme needs local commissioning for innovation

Sun, 18/09/2011

 A study by Manchester Business School's Institute for Innovation Research has concluded that the Work Programme appears to be inadequate as a framework for service innovation.

The academic study has found the back-to-work scheme's reliance on financial incentives undermines service innovation. It claims evidence shows that centralisation can reduce the cost of transactions, but it can also undermine the very local engagement that underpins service innovation.

It claims ‘The innovation models for efficiency are not necessarily a good fit for service innovation, which is underpinned by personal relationships and co-design, rather than coercion.’

Link to full report here.